Q. How can I be sure that Elevate gives the correct answers?
Elevate is written by Dr. Richard Peters, one of the worlds' leading experts in Elevator Traffic Analysis. Elevator Traffic Analysis software written by Dr. Peters has been in use and applied internationally since 1989. Elevate has been tested extensively by Peters Research Ltd. Furthermore, many of Elevate's users have tested the software against their old programs. If you compare Elevate's results with those from another reliable calculation program or method, you should get consistent results. If you want to do some of your own tests before purchasing the software, the manual (download here) includes examples, which you can run on your existing software.

Q. Who else uses Elevate?
A. Elevate is the international standard for Elevator Traffic Analysis. It is used by consultants, elevator companies and academics worldwide.  Countries where Elevate is  used include: Argentina, Australia, Austria, Bahrain, Belgium, Botswana, Brazil, Canada, China, Columbia, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Jordon, Korea, Kuwait, Lebanon, Luxembourg, Malaysia, Mexico, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Poland, Portugal, Puerto Rico, Qatar, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, Trinidad & Tobago, Turkey, UAE, Ukraine, United Kingdom, USA, Venezuela, Vietnam.

Q. What user support is provided?
A. The price of Elevate includes one year's unlimited support by telephone, fax and e-mail. You can renew this if you want to, please refer to the price list for more details.

Q.  Can Elevate be used to analyze...?
A.   Almost definitely yes. Elevate can be used to analyze any passenger traffic flow for any practical configuration of elevators - there is very little that cannot be analyzed with Elevate. A full description of the program is included in the manual which you can download. If you are unsure as to whether Elevate will be able to analyze a specific scenario, please contact us.

Q. How much does Elevate cost and where can I buy it?
A.   Elevate is available for purchase direct from the Elevator World online store.

Q. Will you run a example on the program using my data?
A.   Examples are included in the manual which you can download. This provides a comprehensive set of inputs and outputs which can be used to test the program and to evaluate the software. To run a specific example, please contact us. A fee is charged for this service, which will be refunded if you subsequently purchase Elevate. We regret the need to charge a fee, which has been introduced to deter people using the service to check their design rather than to evaluate the software.